Privacy Policy

Welcome to Backbone.Direct Network Information (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, disclose, and protect information collected through our website and services.

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, and any other details you provide if you contact us directly. This information is used solely to respond to your inquiries or for account management if applicable.
• Technical Information: When you use our site, we automatically collect technical data such as your IP address, browser type, device information, and browsing actions. This helps us improve and personalize your experience. We use cookies and similar technologies to track website activity and performance.
• Service-Specific Data: As part of our networking services, including looking glass and iPerf functions, certain network and connectivity data may be collected to perform diagnostic and service functionalities. This data is processed only as needed for these services and is anonymized where possible.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our website.
• Communicate with you, either directly or through one of our partners, to provide customer support and respond to inquiries.
• Analyze trends and monitor usage to improve our services.

Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to comply with legal obligations or protect our rights. We may share anonymized technical data with analytics partners to understand website performance and usage.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Your Choices and Rights

You may have rights regarding your personal data, including access, correction, and deletion. Please contact us at [email protected] if you wish to exercise any of these rights or have questions about our practices.

Updates to This Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be revised accordingly.

Contact Us

If you have any questions about our Privacy Policy, please contact us at [email protected].